SCHEDULING POLICIES

 

CONSULTATIONS: NEW CLIENTS

  • Consultations may be scheduled online, 24 hours a day, 7 days a week.

  • Consultations must be scheduled at least 24 hours before the desired date and may be reserved as many as 30 days in advance.

  • A non-refundable fee in the amount of $175 is payable upon reservation of a consultation, whether the consultation is in-office or via telephone. Consultations will not be scheduled without advance payment of the non-refundable consultation fee.

  • The consultation fee is credited to the cost of services performed upon client’s retention of the Firm.

  • The Firm typically sets aside forty-five (45) minutes for new client consultations but may extend meeting time at its discretion and if necessary.

  • If it is foreseeable that more than 45 minutes are required for a consultation, please immediately notify Attorney Mackenzie Evans, Founder & Principal of the Firm, to request an extended meeting.

GRACE PERIOD: CANCELLATION

  • The Firm extends to new and existing clients a fifteen (15) minute grace period to begin consultations.

  • Arrival more than 15 minutes after the scheduled start of consultation results in cancellation of the appointment.

  • If a consultation is cancelled, it may be rescheduled online.

  • New clients must pay a non-refundable rescheduling fee of $25, which fee will be credited to the cost of services performed upon client’s retention of the Firm.

  • Existing clients will be charged for the 15-minute grace period, calculated as a fraction of counsel’s current hourly rate.

  • Consultations and meetings cancelled more than 24 hours in advance of the scheduled date and time may be rescheduled at no charge. Please email scheduling@mackenzieevanslaw.com to notify Counsel of changes in client’s availability.

 

MEETINGS: EXISTING CLIENTS

  • Existing clients may schedule meetings online.

  • Please specify the purpose of the meeting so that the appropriate time may be set aside to address your particular needs.

  • The cost of a meeting with counsel will be consistent with the hourly rate detailed in the existing client’s executed Terms of Engagement with the Firm.